Prices & Conditions
(as at 31st January 2017) (Prices shown are per day per dog)
Dogs – Peak Season
– $32.00 per day desexed – note: we do not board entire dogs (not desexed) over the peak season
Xmas -Dec/Jan (7 day minimum) and
Easter School Holidays (5 day minimum)
Dogs – Off Peak Season
– $30.00 per day desexed
– $33.00 per day entire
We provide this cheaper rate for desexed dogs as this fits in with our ideals for promoting good family pets. We feel this is of mutual benefit as we are providing these families with an extra incentive to have their pets desexed as well as it is easier for us to care and socialise your dogs when they are not entire.
Cats – All Year
Limited Spaces availabe but all cats at one price $16.00 per day
Opening Hours – Drop Off & Pick Up – By Appointment – Sorry but as we are a small kennel centre, we do not provide a delivery service, nor are we locked in to having set business hours. New clients are welcome to make an appointment should you wish to inspect the kennels and query any special needs your dog may have.
We do our best to work in with people who are catching planes or travelling from Melbourne up the Hume Highway. However this is also our family home and we ask that you respect our privacy and please ring to make arrangements for drop off and pick up times.
We are usually available for drop off on Friday evenings and Saturday mornings but then we like to close the kennels by 10.300am and do not allow pick ups until the Sunday Evening between 5-6 pm. After all, we all need some family time.
CLOSED – The kennels are closed for drop-off or pick-up on the following: XMAS DAY, NEW YEARS DAY, GOOD FRIDAY, any Sunday of a LONG WEEKEND.
Bookings: We have a landline answer machine and a mobile for bookings. Should you wish to make enquires you are also welcome to use the email service. However for new contacts we prefer to speak to you directly, after all we are providing a personalised service and text and email are not very personal.
Please avoid making phone calls outside of normal business hours of 9am to 5pm
Minimum Charge For Stays
2 days minimum fee is charged for all of the year.
5 day minimum fee for Easter
7 day minimum fee for Xmas School Holidays.
CREDIT CARDS and EFTPOS
Not Available – We are a small facility and we aim to keep our charges lower by keeping our costs down. Therefore we take cash, we DO NOT TAKE CREDIT CARDS OR EFTPOS. Other payment options such as cheque or direct debit can be made by prior arrangement. Dogs cannot be collected without full payment.
New Clients: To avoid having people dumping dogs ( Yes!… this has happened on a few occassions) we have now had to introduce a new policy. New clients must provide the following details : Drivers License to verify owner name and address as well as vaccination card with microchip number. New clients must pay for the stay up front in Cash Only – a $250 cash deposit may also be required for first visit regardless of the length of stay (refunded on collection of dog, less any outstanding costs).
Vaccination: Certificates required for dogs and cats as per the recommendation of the AVA (Australian Veterinary Association 2011). We also accept dogs that have proof of a recent titre test. C3 is absolute minimum for dogs. Ring or email if you have queries.
Medications: We have no hidden charges for playtimes nor do we charge if your dog / cat needs any oral medications or supplements you supply. Just ensure you have these packaged and labelled with your pets name and clear instructions.
Discounts: Are available for multiple pets or for stays of 21 days or over. However for long stay discounts you are required to pay a minimum of half the fee in advance. Ring Anne for details.
Wash & Dry: Generally we don’t wash dogs before they go home… however if you do wish your dog washed then this could be organised.